Hard-soft Synergy Underpins Development: Secia Pack, a Specialized-Sophisticated-Innovative Enterprise Practices People-Oriented Philosophy
Roaring workshops represent the vivid epitome of manufacturing industry. When talking about manufacturing enterprises, the market usually focuses on hard indicators including technological breakthroughs, production capacity and revenue, while overlooking the value of people inside organizations. Located in Tangqi, Linping District, Hangzhou, Secia Pack, a national-level "Little Giant" enterprise of Specialized-Sophisticated-Innovative SMEs, has blazed a distinctive development path. It consolidates industrial hard power via R&D, production-line upgrading and product innovation, and polishes corporate soft power through talent cultivation, equal-opportunity employment and human-centered care. Amid rapid growth of flexible-packaging new-material sector, Secia Pack drives both technological advancement and human-care initiatives, exploring a brand-new practical model for people-oriented management under high-quality manufacturing development.
Founded in 2006, Secia Pack has grown into a professional supplier of high-end composite film pouches integrating design, R&D, manufacturing and sales after nearly two decades of dedication. Its products are widely adopted in facial-mask cosmetics, bio-medicine and premium health-food sectors. The company operates high-standard Class-100 000 GMP clean workshops and dedicated material-R&D laboratories, with over 500 employees and more than one hundred authorized patents. It has been awarded important titles including National High-Tech Enterprise, Zhejiang Provincial Science-and-Technology-oriented Enterprise and Hangzhou Digital-Workshop Demonstration Enterprise.
In the flexible-packaging industry, new-material iteration accelerates continuously, and the market sets increasingly stringent requirements for barrier performance, hygiene grade and customization capability of packaging products. Therefore, Secia Pack keeps increasing R&D investment, upgrading automated production equipment and optimizing manufacturing processes to consolidate market position through technological innovation. Nevertheless, management is keenly aware that advanced equipment and technologies are ultimately implemented by people. The core competitiveness of manufacturing lies not merely in machinery and products, but in every dedicated worker on post. Instead of pursuing output growth only, the enterprise prioritizes employees' development demands and builds platforms for ordinary staff to achieve self-improvement.
Secia Pack Academy
To address common manufacturing pain-points including limited skill-upgrading channels for front-line staff, perfunctory on-the-job training and narrow promotion paths, Secia Pack has built its in-house training platform "Secia Academy" with weekly regular training sessions. Rejecting formalistic one-size-fits-all courses, it designs training closely aligned with real-world workshop scenarios and brings classes to production floors so that learned know-how can be directly applied to practical work.
Secia Academy consists of three curriculum modules: regular on-post training, thematic seminars and elite practical workshops, covering front-line operators, quality-control personnel, administrative managers and management trainees to deliver tiered, demand-driven empowerment. For front-line workers, courses focus on standardized operation, production-error prevention, basic equipment maintenance and efficiency improvement, helping new hires get familiar with job requirements rapidly and enabling senior workers to update skills and avoid human-caused production mistakes. For management teams, special HRP human-reliability seminars are offered to systematically study risk-control approaches against human-caused failures. Scientific management tools are adopted to cut full-process production defects and enhance overall manufacturing stability from the management perspective.
Mentor-apprentice Mechanism
Beyond systematic courses, the company implements a mentor-apprentice mechanism, under which senior experienced specialists provide one-on-one coaching for new-comers to pass down hands-on expertise. Dual promotion tracks for technical and managerial career paths are opened with no restrictive barriers. Technical experts can obtain rank promotion and salary raise without shifting to management posts. Tier-based performance incentives including cash rewards recognize staff with notable skill improvement and job contributions, motivating proactive learning and solid work. Education background or origin are not thresholds for development; competence and performance serve as core promotion criteria. Many grassroots employees grow into technical and business specialists via corporate development platforms. Yang Zhongping is one representative example. Starting as a junior salesperson, he polished professional and communication skills under systematic corporate training and grew into an independent key account specialist. He remarks that the company provides fertile ground for growth, yet personal persistence and dedication remain indispensable for achievements.
Inclusive Employment
Apart from talent cultivation, Secia Pack actively practices equal-opportunity employment and creates fair job access for special-needs groups. Hearing-impaired employees are warmly called "Sunshine Employees", and a dedicated Sunshine Workshop has been established. The packaging-inspection post demands long-time concentration on identifying subtle surface defects. Free from disturbance of workshop noise, hearing-impaired staff demonstrate great carefulness and rigorousness, making them highly suitable for this position.
The enterprise adheres to the principle of "caring in daily life, no privilege in production". While offering sufficient understanding and support in daily life, it applies identical product-inspection and KPI assessment standards to all employees. Sunshine Employees accomplish quality-control assignments and realize personal value through hard work. To break down communication barriers on-site, a full-time sign-language instructor is engaged to guarantee smooth hand-over, work-order delivery and daily interaction. No stereotyped differential treatment exists in workshops. Colleagues cooperate via gestures, notes and eye-contact to build an inclusive barrier-free workplace. Many Sunshine Employees express that they feel respected and valued and hope for long-term stable employment. Quan Demin, Deputy General Manager of Secia Pack, states: "Talent lays the foundation of corporate development. We shall build diversified career-growth channels and offer fair stages for workers with diverse backgrounds."
Life Support & Staff Welfare
Beyond career development, human-centered care is reflected in trivial daily-life details to solve real-life difficulties for migrant workers. Standardized staff dormitories are built for non-local employees. Young residents voluntarily work out dormitory civility conventions and post hand-written notes on corridor walls to remind each other of schedule management and public-hygiene maintenance. These simple messages foster a warm and self-disciplined communal atmosphere, making dormitories a second home in Linping. Many employees admit that comfortable accommodation boosts work motivation.
Respect for workers permeates every operational link of Secia Pack, ranging from hardware investment in production lines and laboratories to software development covering talent training, equal-opportunity employment and welfare support. As manufacturing accelerates toward digitalization and high-end transformation, the industry focuses heavily on equipment upgrading and material innovation, yet human value is often marginalized. Secia Pack's practice proves that technological hard power and human-care soft power are not mutually exclusive. An outstanding manufacturer shall deliver high-quality packaging products as well as empower every ordinary worker.
